Child Safety

Protecting young learners is at the centre of everything we build.

Last updated: August 2026

Our commitment

Mentra AI is designed for students of all ages, including children. We take our responsibility to protect young users seriously. Every feature is built with child safety in mind - from how we collect data to what parents can see and control.

How we protect children

Verifiable parental consent

Students under the age of digital consent need a parent or guardian to approve their account before AI features unlock.

Age-appropriate content

Explanations, tone, and complexity adapt to the student age and year level. Younger students get simpler, safer interactions.

Parent visibility, not surveillance

Parents see progress, effort, and activity - never private tutor conversations, homework answers, or personal messages.

Data minimisation

We collect only what is needed for learning. Children data is never used for advertising or sold to third parties.

Safety controls

Parents can manage safety modes, reminder settings, and review or delete their child data at any time.

Privacy by design

Our systems are built to protect young users, following strict privacy and child safety standards.

Parental consent

When a student signs up and is under the age of digital consent in their country, we require a parent or guardian to provide verifiable consent. The parent receives an email with a secure link to approve the account. Until consent is granted, AI features remain locked and the student sees a limited experience.

What parents can control

  • Approve or revoke consent for their child account.
  • Set the academic integrity safety mode (balanced, strict, or open).
  • Enable or disable study reminders and email notifications.
  • Review their child learning progress and activity.
  • Delete their child account and all associated data.

Reporting concerns

If you have a child safety concern, please contact us immediately. We take all reports seriously and will respond promptly.

mentra-ai@cyberdeux.com

Related

See also our Privacy Policy and Terms of Service.